warranty claim Form and Guidelines
Warranty Claim Policy
This warranty covers manufacturing defects, missing parts, incorrect products, and products damaged upon delivery. This warranty does not cover products that have been installed, that are subject to normal wear and tear, that are misused, improperly handled, improperly stored, or that are damaged due to incorrect installation.
Please submit your completed Warranty Claim Form along with all required supporting documentation to: Email: [email protected]
Warranty Claim Process
• Initial Response: You can expect an initial response within 1–2 business days after we receive your completed warranty claim and all required supporting documentation.
• Claim Review: If additional information is needed, a member of our Warranty Team will contact you.
• Shipping: Once your warranty claim has been approved, replacement parts or products will typically ship within 1–3 business days, subject to product availability.
• Incomplete Claims: Missing information or required photos may delay the review and approval process.
Warranty Claim Form and Guidelines
